What our Customers say...
Why SERVPRO Testimonials
We had the most disgusting and foul odor throughout the entire house resulting from hours of protein smoke. SERVPRO of Patchogue assigned a project manager who took care of everything from insurance to cleaning to finding someone to take care of our clothing. We went out of town for a week and when we came back everything was taken care of.
We couldn't have made a better choice.
Had a flood in my basement. Called SERVPRO!! My lucky day!! Got the Patchogue branch!! Unbelievable!! Melanie and Tom were amazing!! The professionalism can't be matched. They made everything ok. Can't thank them enough!! Hope to never have this happen again but if we did Melanie and Tom would be the people I would turn to!! Thank you, thank you , thank you!!!
Just want to thank Tom and Mike for doing such a fantastic job removing water damage from my basement. They were kind, sweet and very knowledgeable. Tom explained everything first and they both answered any questions or concerns. I couldn't walk to the basement after recent ankle surgery so they brought me the damaged boxes on plastic to go over. Before leaving with fans and dehumidifier in place, they even hooked tubing into kitchen sink for humidifier knowing I couldn't get downstairs. And they cleaned my hardwood under the tarp before going! Rich, the owner, set up the appointment immediately. Despite having to remove some stored items, you made a first time in need actually a pleasant experience! Thank you!
5 star Melanie Accardi and Mark Delfino of SERVPRO of Patchogue have been an absolute pleasure to work with! They had a sense of urgency that matched my own, compassion for my kids and pregnancy, eased my worries, communicated endlessly and promptly with our adjuster, treated my family and I with professionalism, and even dusted my picture frames for me! I seriously cannot thank them enough!! Service like that is hard to come by.
Melanie Accardi & her team were amazing.I had a huge flood & was not able to get to the location right away.She made the entire experience stress free.I truly felt she was there to help me & had a lot of experience & knowledge about the process.My adjuster had worked with her prior & she took the fear and stress out of the experience & I am grateful.They were fast, efficient & incredibly communicative at all hours of the day.I would highly recommend them to anyone.
***** 5 stars!!!!
Mike and the crew did an excellent job on our home. Their attention to detail and true professionalism can't be beat. When dealing with water, mold pets and small children you need a dependable company that is going to make your home safe, SERVPRO did just that!! Melanie is an absolute pleasure to work and helped make a very stressful situation easier. SERVPRO Patchogue goes above and beyond and I will continue to recommend them to friends and family in the future. Thanks again guys!