Stories From The Storm
Hurricane Harvey was an extremely destructive Atlantic hurricane, which became the first major hurricane to make landfall in the United States since Wilma in 2005. In a four-day period, many areas received more than 40 inches of rain as the system meandered over eastern Texas.
SERVPRO's Disaster Recovery Team deployed to assist in the cleanup and recovery efforts, responding to losses across Southeast Texas including Houston, Port Arthur, Beaumont, Corpus Christi, Port Aransas, Victoria, and Bryan/College Station.
The SERVPRO family not only responded to restoration needs, but also helped secure critical donations to help provide residents with access to necessary items like diapers (approx. 35,000!) and toiletries.
Harvey By The Numbers
- With peak accumulation of 51.88 inches, Harvey is the wettest tropical hurricane on record in the contiguous United States.
- Economic losses are preliminarily estimated at between $81 to $108 billion, with a large portion of the losses sustained by uninsured homeowners.
- Following the storm, an estimated 550 storm crews were deployed, representing more than 240 SERVPRO Franchises. Those numbers, in addition to area Franchises, places more than 1,000 crews in storm-affected areas. Crews traveled from as far as California, Washington, and New York.
Need to Know: Wireless Emergency Alerts
Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile devices as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you maybe in harms way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during national emergency.
A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters. Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts.
You Can Be Ruined, or You Can Be Ready: with the help of technology
Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situations and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.
Store Information Online
There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.
Follow the News
Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.
Mark Yourself Safe
The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.
Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you 're located in the affected area at that time.
Get in Touch
Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.
Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.
Get an Emergency READY Profile
SERVPRO is proud to offer Emergency READY Profiles for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.
By developing a SERVPRO Emergency READY Profile for your property or business, you minimized business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business.
Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO of Patchogue today for more information on developing an ERP for your property or business, and SERVPRO will be there to help make it "Like it never even happened."
Worries of Winter Weather
Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.
Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.
A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is cause by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.
To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:
- Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
- Open kitchen cabinets to let warm air near the plumbing.
- When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
- Keep your heat set to the same temperature both day and night.
Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall.
Icicles can be an initial sin of an ice dam, according to Travelers.com. To spot ice dams inside, "check for water stains or moisture in your attic or along exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane."
Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heating cables, a roof shovel, or calcium chloride ice melter.
If winter weather causes water damage to you or your insured's property, SERVPRO of Patchogue is always a call away, 24/7, ready to restore to preloss condition.
The Science of Drying
Did you know that there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Patchogue is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Patchogue will:
- Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
- Measure how much moisture is in wet materials and monitor whether the materials are drying property.
- Speed up Mother Nature by using professional drying equipment.
What exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature usually takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO of Patchogue has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.
SERVPRO of Patchogue also uses state-of-the-art monitoring equipment and proven scientific process to help speed the drying of your home or business.
The bottom line? SERVPRO of Patchogue has the right equipment and training to help make it, "Like it never even happened."
Call Us Today! (631) 924-1801
Carbon Monoxide: A Silent Cold-Weather Killer
Carbon Monoxide is a gas you cannot see, taste, or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Oftentimes, it is the result of faulty, improperly used, or vented consumer products like furnaces, water heaters, room heaters, and engine powered equipment, such a portable generators.
However, there are precautions you can take to help protect yourself, your family, and your employees from deadly carbon monoxide fumes.
Reduce the chance of carbon monoxide exposure in your workplace by performing regular maintenance on equipment and appliances that can produce carbon monoxide. Install carbon monoxide detectors on every level of the home, including all bedrooms.
Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other opening to prevent fumes from entering the home.
For additional carbon monoxide safety information, visit usfa.fema.gov or osha.gov.
Are You Winter Weather Ready?
Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home and business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.
To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.
- Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage tot he property and potentially cause personal injuries.
- Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of all debris that may have gathered during the fall. Leaves an other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
- Inspect property, especially walkways and parking lots, for proper drainage to alleviate floor hazards potential.
- Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
- Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting off the water at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
- Ask SERVPRO of Patchogue about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.
Call Us Today! (631) 924-1801
What To Do Until Help Arrives
A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Patchogue arrives. The following tips may reduce damage and increase chances of a successful restoration.
- Limit movement in the home to prevent soot particles from embedding into upholstery and carpet
- Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
- Place dry, colorfast towels or odd linens on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
- Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
- If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holing tanks and tubs to avoid freezing pipes and fixtures.
- Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system
- Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Patchogue.
- Don't attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Patchogue.
- Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
- So not consume food or beverages that may have been stored close to the fire, heat or water, as them may be contaminated.
- If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
- Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor.
Call SERVPRO of Patchogue today!! (631) 924-1801
For Immediate Service, Call SERVPRO of Patchogue 24/7
SERVPRO of Patchogue provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – 631-924-1801
Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
There's never a convenient time for Fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
We Are Faster To Your Long Island Water Damage
SERVPRO of Patchogue provides 24 hour fire and water damage restoration service!
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Patchogue provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Patchogue arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 – 631-924-1801
Water Damage Timeline
- Water quickly spreads throughout your property, saturating everything in its path.
- Water is absorbed into walls, floors, upholstery, and belongings.
- Furniture finishes may bleed, causing permanent staining on carpets.
- Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
- Drywall begins to swell and break down.
- Metal surfaces begin to tarnish.
- Furniture begins to swell and crack.
- Dyes and inks from cloth and paper goods spread and stain.
- A musty odor appears.
48 Hours to 1 Week:
- Mold and mildew may grow and spread.
- Doors, windows, and studs swell and warp.
- Metal begins to rust and corrode.
- Furniture warps and shows signs of mold.
- Paint begins to blister.
- Wood flooring swells and warps.
- Serious biohazard contamination is possible.
More Than 1 Week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of Patchogue
SERVPRO of Patchogue specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.