Emergency Fire Damage Guidelines & Tips

12/4/2018 (Permalink)

Emergency Fire Damage Guidelines

1. SERVPRO of Patchogue will contact you within one hour.
2. SERVPRO of Patchogue will arrive at your home within four hours.
3. SERVPRO of Patchogue will address your concerns and assess the situation:
   1. Identify the source of loss and safety issues
   2. What type of residue exists
4. Pretesting for restoration will be conducted to determine:
   1. What is restorable and what method of restoration will be most effective?
   2. What items need special adjuster attention?
5. SERVPRO of Patchogue will clean and deodorize soiled items:
   1. Walls, ceilings and flooring
   2. Upholstery and other contents
6. SERVPRO of Patchogue will conduct a final walk through with you to ensure your satisfaction.

Emergency Fire Damage Tips

• Do not attempt to wash any walls or painted surfaces.
  • This may set the stains.
• Watch for safety issues and be careful.
• If electricity is off, empty freezer and refrigerator and prop doors open.
  • This stops food odors from developing inside your appliances.
• Limit any movement in the affected area.
  • This prevents smearing of the soot particles
• Do not attempt to clean any electrical appliances that may have been close to fire or water.
• Do not use any canned or packaged food or beverages that may have been stored close to fire, heat or water.
  • They may have been contaminated.
• Do not turn on ceiling fan or electronics, including the television or personal computer.