Recent General Posts

Why SERVPRO of Patchogue?

6/5/2018 (Permalink)

General Why SERVPRO of Patchogue? Making it "Like it Never Even Happened"

Real quotes from real customers..

  "I just wanted to write and let you know how happy we are with SERVPRO of Patchogue.  We had a burst pipe and had water damage upon arriving at our home.

  We called the insurance company and within minutes, SERVPRO of Patchogue called us.

  The Project Manager was very professional and courteous.  He patiently answered every question our family had and were very reassuring.  What initially seemed to be a hopeless disaster turned out to be a well systematic process.

  Thank you to the crew.  They all worked very hard in the cleaning, drying and prepping our home for the remodel.  They were courteous and respectful of our home and our belongings. It is very, very much appreciated."

---Don, Bayshore, NY

We are an IICRC Certified Firm

11/13/2017 (Permalink)

General We are an IICRC Certified Firm Only the Best!

SERVPRO of Patchogue is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Patchogue

SERVPRO of Patchogue specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service Call SERVPRO of Patchogue 24/7

11/13/2017 (Permalink)

General For Immediate Service Call SERVPRO of Patchogue 24/7 Always Ready to Roll

SERVPRO of Patchogue provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 631-924-1801

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for Fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Different Types of Smoke/Soot

11/13/2017 (Permalink)

What did it leave behind?

A SERVPRO Franchise Professional’s first step at a fire scene is to address your concerns.  The second step is to pretest to see what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Did you know there are different types of smoke?

Wet Smoke: Plastics and Rubbers (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke: Paper and Wool (fast burning, high temperatures, heat rises therefore the smoke rises)

Protein: Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot: Furnace Puff Back

Other Type: Tear gas, fingerprint powder, and fire extinguisher residue.

Pretesting determines the cleaning method, as well as what can be restored versus replaced. Pretesting also allows the SERVPRO Franchise Professional to focus on saving those precious items for you.  Isn’t that what really matters?

Inventory of Personal Affects

11/13/2017 (Permalink)

When a homeowner suffers a water or fire damage loss, often times many personal effects are damaged beyond repair and will need to be evaluated and itemized for the insurance company in order to ensure proper compensation to the insured.

Under most homeowner policies, insured’s are deserved of being reimbursed for “like kind and quality”. SERVPRO of Patchogue has an expert team of professionals trained to photo document and list all affected contents for the insured, as this can be a very daunting task.  We have the ability to do the research required to attach pertinent values to each item in order to make the process both smooth and accurate for the homeowner and the insurance adjuster. It can be an extremely emotional process for the family who has an emotional attachment to precious possessions and we understand that. We will walk the client through it step by step with the empathy they deserve.

Emergency Preparedness

11/13/2017 (Permalink)

Getting someone to watch your house while you are away is a great step in emergency preparedness. When a disaster strikes, it is key to respond as fast as possible in order to minimize damage and decrease cost. Knowing that your house is being monitored can save you more than just your piece of mind, it can also save your home!

"AND WHO'S WATCHING YOUR HOUSE? INC offers house watching services in Suffolk county, from Blue Point to Hampton Bays, Stony Brook to Jamesport. We take away any worry a person may have about going away, whether if it's for a long weekend, a few weeks, or the entire winter.
It is very comforting to know that you will come home and find everything in pristine condition, so that you and your family can relax and enjoy yourselves. We schedule home checks on an "a la carte" basis: interior or exterior, once a week or more; keeping your house safe at reasonable rates.
We are a family owned and operated business. John is a licensed home improver. Pat is a Navy veteran and works for the National Park Service. We like to think of our work as neighbors looking out for neighbors. Trust the house-watching professionals!"

We are an IICRC Certified Firm

10/23/2017 (Permalink)

General We are an IICRC Certified Firm Only the best!

SERVPRO of Patchogue is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Patchogue

SERVPRO of Patchogue specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service Call SERVPRO of Patchogue 24/7

10/9/2017 (Permalink)

General For Immediate Service Call SERVPRO of Patchogue 24/7 Always ready to roll!

SERVPRO of Patchogue provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 631-924-1801

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for Fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Different Types of Smoke/Soot

11/14/2016 (Permalink)

What did it leave behind?

A SERVPRO Franchise Professional’s first step at a fire scene is to address your concerns.  The second step is to pretest to see what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Did you know there are different types of smoke?

Wet Smoke: Plastics and Rubbers (low heat, smoldering, pungent odor, sticky, smeary)

Dry Smoke: Paper and Wool (fast burning, high temperatures, heat rises therefore the smoke rises)

Protein: Produced by evaporation of material rather than from a fire (Virtually invisible, discolors paints and varnishes, extreme pungent odor)

Fuel Oil Soot: Furnace Puff Back

Other Type: Tear gas, fingerprint powder, and fire extinguisher residue.

Pretesting determines the cleaning method, as well as what can be restored versus replaced. Pretesting also allows the SERVPRO Franchise Professional to focus on saving those precious items for you.  Isn’t that what really matters?

Inventory of Personal Affects

11/14/2016 (Permalink)

When a homeowner suffers a water or fire damage loss, often times many personal effects are damaged beyond repair and will need to be evaluated and itemized for the insurance company in order to ensure proper compensation to the insured.

Under most homeowner policies, insured’s are deserved of being reimbursed for “like kind and quality”. SERVPRO of Patchogue has an expert team of professionals trained to photo document and list all affected contents for the insured, as this can be a very daunting task.  We have the ability to do the research required to attach pertinent values to each item in order to make the process both smooth and accurate for the homeowner and the insurance adjuster. It can be an extremely emotional process for the family who has an emotional attachment to precious possessions and we understand that. We will walk the client through it step by step with the empathy they deserve.

For Immediate Service Call SERVPRO of Patchogue 24/7

9/13/2016 (Permalink)

General For Immediate Service Call SERVPRO of Patchogue 24/7 We provide immediate service day or night!

SERVPRO of Patchogue provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 631-924-1801

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for Fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

We are an IICRC Certified Firm

5/10/2016 (Permalink)

General We are an IICRC Certified Firm Institute of inspection Cleaning and Restoration Certification

SERVPRO of Patchogue is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Patchogue

SERVPRO of Patchogue specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.